If you have any questions or issues, we would be happy to assist - customer service is available 9am to 5pm AEST, Monday to Friday. Contact - The Grampians Goods Co. Or direct email to customercare@grampiansgoodsco.com.au

If you have any questions or issues, we would be happy to assist - customer service is available 9am to 5pm AEST, Monday to Friday.<a href="https://grampiansgoodsco.com.au/contact/" style=" text-decoration: none;">Contact - The Grampians Goods Co.</a>Or direct email to customercare<a href="mailto:hello@grampiansgoodsco.com.au" style=" text-decoration: none;">@grampiansgoodsco.com.au</a>

Customer Service

For all enquiries relating to Wholesale, Guest House or Corporate Gifting please email us wholesale@grampiansgoodscom.com.au

For all enquiries relating to Wholesale, Guest House or Corporate Gifting please email us&#xA0;<a href="mailto:orders@grampiansgoodscom.com.au" id="isPasted" style=" text-decoration: none;">wholesale@grampiansgoodscom.com.au</a>

Wholesale, GuestHouse & Corporate Gifting

For all marketing and press enquiries please email us marketing@grampiansgoodscom.com.au

For all marketing and press enquiries please email us&#xA0;<a href="mailto:marketing@grampiansgoodscom.com.au" id="isPasted" style=" text-decoration: none;">marketing@grampiansgoodscom.com.au</a>

Marketing & Press

<a href="https://www.facebook.com/grampiansgoodsco/" style=" text-decoration: none;" target="_blank">Facebook</a><a href="https://www.instagram.com/grampians_goods_co" style=" text-decoration: none;" target="_blank">Instagram</a><a href="https://www.pinterest.com.au/grampians_goods_co/" style=" text-decoration: none;" target="_blank">Pinterest</a>

Social Media

The Grampians Goods Co. 258 Coleraine Road. Hamilton VIC 3300

The Grampians Goods Co.258 Coleraine RoadHamilton VIC 3300

Postal Address

The Grampians Goods Co.

CONTACT

Do you have a retail store?

Why sign up to our e-newsletter?

What else do you offer?

OUR POLICIES

PACKAGING, GIFT WRAPPING & CARDS

GENERAL

What payment methods can I use?

Is it safe to make credit card payments on your website?

Can I buy gift cards online?

How do I know what product or garment size I need?

Can I use more than on promotional code per order?

Can i send my order as a gift?

Am I able to add or delete items from my order once I have completed the order?

Cancellations

What should I do if my credit card has been declined?

Do I need an account to place an order?

I am a wholesale stockist ~ what can I do if I forget my password?

How do I get help?

PAYMENTS & PURCHASING

Shipping & Returns Details

What do I do if I have a problem?

Customer service

DELIVERY

The item I want is out of stock, what do I do now?

Where are your candles made?

Where can I view ingredients?

Are GGCo bottles and candles recyclable?

Do you have refills available?

Is any of the GGCo packaging recyclable or compostable?

Are GGCo. products vegan friendly?

How long will a GGCo. candle burn for?

Do I need to trim my candle wicks?

Why are some candle fragrances stronger than others?

Why do I need to burn my large candle for more than 1 hour and less than 4?

Why do you say to stop burning with 10mm of wax left?

Why is there a black residue forming around the rim of my candle jar?

Where are your body products made?

Where are your blankets made?

Are your blankets made from Australian wool?

Why Our Recycled Wool Tartan Blankets Are Perfect for Real Life (and the Planet!)

Bundles deals and gift kits

PRODUCTS & SERVICES

BLANKET & WOOL CARE GUIDE

How to Care for Your Wool Garments and Remove Pills

How to Wash Your Grampians Goods Co. All Weather Adventure Blanket: A Step-by-Step Guide

Understanding and Managing the Odour of Wool Products: Why It Happens and How to Remedy It