Dispatch TimeUpdated a year ago

Orders with free shipping or regular shipping are usually dispatched within 3 business days of payment of order. We are not offer priority dispatch; orders are sent in the order in which they are received. If you paid extra for Express Post shipping, this refers to Australia Post’s prioritising of your parcel in their system, not ours. If you pay for Express Post shipping on a backordered item, we will dispatch your order as Express Post when it becomes available. 

Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.