Shipping Costs and DestinationsUpdated a year ago
Australia:
Free Shipping for Orders over $149
For orders under $149: $10
Express Post Australia-wide: $15
International:
Flat rate AUD$30 (in equivalent local currency), using Australia Post International Express.
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
Destinations:
The Grampians Goods Co. currently ships to Australia, New Zealand, United States of America, Canada, UK and European Union.
Processing Times:
Orders are processed Monday through Friday and are usually shipped within 24-48 hours of placement, excluding weekends, public holidays and peak sales periods may experience delays. Tracking information is sent via email within 24 hours of the item being shipped.
Express Post Information:
Please note that 'next day' delivery within Australia is an Australia Post guarantee not ours, so we are unable to control delivery times once orders are dispatched. Always check for postal delays on their website when opting for Express Post. Shipping costs for orders are non-refundable. Express Post is automatically set at the checkout for International orders.
International Customs Charges and Taxes
International customers may be required to pay sales tax, duty, and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. The Grampians Goods Co. is not responsible for any additional taxes and customs charges that are requested during the shipment of your order. If you refuse your delivery, you are responsible for the original delivery charges, any applicable tax and duties charges, and the cost of returning the package and will not be entitled to a refund.
Please note these charges are implemented by your countries government and are not associated with a courier or postal service. If you have any questions please email our support team at [email protected]