EXCEPTIONSUpdated a year ago

For health, hygiene and product quality integrity reasons the following items cannot be returned for a refund nor exchanged:

• Grampians Grown Luxe Lather
• Grampians Grown Luxe Lotion
• Grampians Grown Sandstone Soap
• Grampians Grown Hemp Husk Body Bar
• Grampians Grown Hemp Husk Hand Scrub
• Rose Refresh Face & Space Mist
• All Aromatherapy Candles

For defective or damaged products, please contact us at the customer service number below to arrange a refund, exchange or store credit.

Please Note

• Sale items are FINAL SALE and cannot be returned.
• With the exception of defective or faulty products, we do not accept returns for refunds on any goods except for the Fair Isle Sweaters. We do not accept returns for refunds for change of mind except for Fair Isle Sweaters. Please choose your blanket and Paddock Pillow colours carefully. Different screens can alter the tones and although we’ve tried our best to show the true unfiltered colours of the product on the product listing on our website, there can still be slight colour variations and we do not accept returns for refunds for a slight colour discrepancy – you may only apply to exchange your product, or to return for a store credit. Regarding our Wild Lamb hides, each individual hide is unique. Whilst we try our best to show a generic example of the product on our website, we cannot guarantee the availability of exact colours hues nor specific markings. It is a natural product and comes as it is; raw and wild.