To return an item, please click here and enter your Order ID and email to begin the returns process. Follow the prompts, entering your Purchase Details and select your preferred return method. Once your return is booked, place the item/s securely in
We offer free returns, exchanges, and refunds on our Fair Isle Sweater product exclusively. You must register your return via the Australia Post Returns link below within seven (7) business days of receiving your order to be eligible for a refund. We
After receiving your return and inspecting the condition of your item, we will process your return for a store credit, or exchange, or for Fair Isle sweaters exclusively, a refund. Please allow at least seven (7) business days from the receipt of you
For health, hygiene and product quality integrity reasons the following items cannot be returned for a refund nor exchanged:. For defective or damaged products, please contact us at the customer service number below to arrange a refund, exchange or s